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Windsor Chapel - With You... Every Step Of The Way

Frequently Asked Questions

What is Windsor Chapel?
Windsor Chapel is an independently owned and operated funeral home with deep roots in the Windsor/Essex County community. Our commitment to uphold strict professional standards has been a family tradition set out by the Janisse family long ago in 1904. After more than a century, we are proud that Windsor Chapel is still in operation by the 5th generation of the very same family, consistently catering to our local community's needs.
Where is WIndsor Chapel located?
Windsor Chapel proudly serves the Greater Windsor/ Essex County area with two beautiful, convenient locations:

1700 Tecumseh Road East, Windsor Ontario Canada
at Kildare and Windermere Roads, in the heart of the City of Windsor

and

11677 Tecumseh Road East, Windsor Ontario Canada
at Banwell Road near the Town of Tecumseh

What Services Windsor Chapel can offer?
Offering a full range of Affordable Services, Traditional, Burial - Cremation and Pre-Planning
Should Children Attend a Funeral?
Whether or not a child should attend a funeral is a personal decision to be made with the child. If the child was close to the deceased it is fine for the child to attend if he or she feels comfortable doing so. The best thing to do is to talk to the child about how they are feeling and answer their questions about what a funeral is and what will happen there. If the child is old enough, leave the decision up to them. If the child is very young, they may not fully understand what is happening and may not benefit from attendance.

Ask about our "Children's Corner" program. Children will be taken on an interactive tour of the funeral home as well as receive a kit which contains "A Parent's Guide," colouring and dot-to-dot sheets as well as "Lucky's Journey," an activity/colouring book co-created by the CMHA and Windsor Chapel.
What is the advantage to entrusting my loved one to a family-owned and operated funeral home?
It is important to know that your loved one is cared for by people who have earned your trust for generations. Large corporations are accountable to shareholders; we are accountable to you and your family. We take a personal pride in knowing that you have turned to us in your time of need.
What are ways that I can personalize the service of my loved-one?
Adding personal touches to a funeral visitation or service can be an important way to honour the life of someone you love. In addition to choosing one our fully customized printing and video packages, you can also incorporate photos, music and personal items into our beautiful visitation rooms. Many people choose to bring in items depicting their loved one's hobbies, pastimes, favourite sport teams, and more.
Do I Have to Wear Black to a Funeral?
There was a time when everyone wore black to a funeral. It is no longer required that you wear all black. Your dress should be appropriately conservative and respectful for the family and others in attendance. It is acceptable to wear navy or bright colors as long as the overall look is modest and professional.
Why are funeral visitations and services so important?
We understand that planning a funeral can seem overwhelming in a time of great emotional stress and strain. While we will never undermine an individual's desire for limited services, it is our duty to help you make informed choices. Funeral visitations and services can provide friends and family a time and place to acknowledge that someone they care about has died, to mourn the loss of a life and to show support for the grieving. This chance to say goodbye can offer us a sense of closure and peace of mind and is an important part of the grieving process. Funerals are also important to respect the customs, culture and religious beliefs of the deceased. They help us celebrate a life well lived.

But remember, whichever service you request from us, we assure you that we will never compromise our standard of care and pledge to provide all of our services with the highest level of professional ethics.
What Do I Say to the Family?
There is no right thing to say. Simply express your sympathies honestly in your own words. You can also sincerely say, "I am sorry for your loss. He/she will be missed."
How Long Should I Stay at a Visitation?
It is only necessary to stay for a short time; fifteen minutes or so gives you enough time to express your sympathy.
Do you offer any sort of grief support?
At Windsor Chapel, our motto promises that we are "With You... Every Step of the Way" and we really try to live by it. Our care and concern for you does not end with the funeral service. We are pleased to offer The Grief Recovery Method® Outreach Programs which are available in several different formats: The 8-Week Group Program; The 7-Week One-on-One Program and the 6-Week Helping Children Deal with Loss Program. We also offer, free of charge, access to New Leaf Grief Resources at http://newleaf-resources.com/. Simply ask your funeral director for an access code. We also host FREE seminars led by the Canadian Mental Health Association at our Banwell Chapel.
How do I send flowers?
You may order flowers from the florist of your choice. Please request that your flowers be delivered to the correct Windsor Chapel location at least 3 hours prior to the visitation. You may also choose to order flowers directly from the convenience of our website. Simply click on the obituary of your friend or loved one and click the "Send Flowers" tab which will re-direct you to a variety of beautiful options for any budget.
We really only want the most basic of cremation services. What can you offer us?
We are pleased to turn your attention to Simple Choice Cremation Centre, a basic cremation provider located in Windsor, Ontario and serving all of Essex County. Simple Choice would be honoured to work with you and your family to arrange a simple, affordable and dignified cremation. Please take a moment to visit www.simplechoicecremation.ca to fulfill your cremation wishes.